Help and Advice

If you need some help and advice, browse through the links below for commonly asked questions. Or visit our Animal Care pages for general advice on caring for your pet. If your question isn't answered below, then please call us on (04) 389 8044.

Report Cruelty

Find out more about what types of complaints the SPCA can investigate and how to report a case of cruelty and neglect.


Lost an Animal

Advice on how to get your pet home safely if it goes missing.


Found an Animal

Read about what to do if you have found an animal. Give them the best chance of being reunited with their owner.


Rehome Your Pet

If your circumstances have changed and you need to rehome your family pet, please read our advice on how to find them a new home.


Animal Care

Our animal care section provides information on how best to care for your pet and settle them into your home.